Privacy Policy

At Maple Luxe Hair Extensions, we prioritize the privacy and security of our customers and users of our online platform. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with applicable privacy laws, including the GDPR and Canada’s PIPEDA.

Information We Collect

We collect information to provide and improve our premium hair extension products and services, including custom color matching and professional training.

• Personal identification details such as name, address, phone number, and email.
• Payment information required to process purchases securely.
• Communication records and preferences regarding consultations and installation training.
• Usage data from our website and customer account interactions.

How We Use Your Information

Your data is used solely for purposes necessary to provide and enhance our services and comply with legal obligations.

• Processing orders and delivering products.
• Providing personalized customer support and hair care consultations.
• Communicating updates about training sessions and promotional offers.
• Improving our website functionality and user experience.
• Complying with legal and regulatory requirements.

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data in the following limited circumstances:

• With trusted third-party service providers for payment processing, product shipping, and website hosting under strict confidentiality agreements.
• When required by law, court order, or governmental request.
• To protect the rights, property, or safety of Maple Luxe Hair Extensions, our customers, or others.

Your Rights and Choices

Under applicable laws including GDPR, you have rights regarding your personal information:

• Access and obtain a copy of your data.
• Request correction of inaccurate or incomplete information.
• Request deletion or restriction of data processing where applicable.
• Withdraw consent to processing where consent was the basis.
• Object to processing for direct marketing purposes.

To exercise your rights, contact us via mail at:

Data Security

We implement administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to request deletion.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for updates.

Contact Us

For questions or concerns regarding your privacy or this Privacy Policy, please reach out by mail at the address above or call us at +1 416-555-9786.